Terms of Service

Effective date: 12 November 2026

1. Who we are and what these Terms cover

1.1 Sales Revolver (the "Service") is operated by Sales Revolver ℅ emit gmbh, Grabenstr. 18, 40789 Monheim ("we", "us"). You can reach us at hello@sales-revolver.com.

1.2 These Terms are the agreement between you and us for your use of the Service, whether through the website or any mobile app we offer. By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

1.3 If you use the Service on behalf of a company or other organisation, you confirm that you are authorised to bind it, and "you" means both you and that organisation.

1.4 Our Privacy Policy explains how we handle your account data. It is for information and is not part of this contract.

2. The Service

2.1 The Service lets you upload business contacts (for example as CSV or vCard files), organise them in lists, work through them one at a time, record the outcome of each call, add notes and callback times, view a call log and statistics, export your results, and sync your data between your own devices, including optional read-only address-book sync to your phone.

2.2 The Service is a tool only. In particular:

• we do not provide, source, verify or enrich contact data — everything in your lists is supplied by you;
• we do not place calls, record calls or send messages to your contacts — when you tap a number, your own phone and your own carrier make the call;
• we do not check your contacts against do-not-call registers, consent records or opt-out lists;
• we do not give legal advice, and nothing in the Service is a statement that a particular call is lawful.

2.3 The Service is intended for business and professional use.

3. Your account

3.1 You must be at least 18 years old and able to enter into a binding contract to use the Service.

3.2 You must give accurate registration details (name, email address) and keep them up to date. We use your email address to send service messages such as password resets.

3.3 You are responsible for keeping your password and any separate sync password confidential, and for activity that takes place under your account unless it results from our failure to secure the Service. Do not share your account. Use a strong password that you do not use elsewhere.

3.4 Tell us without delay at hello@sales-revolver.com if you suspect that someone else has gained access to your account.

4. Your responsibility for your contacts and your calls

4.1 You alone decide which contacts to upload, whom to call, when, and what to say. You are solely responsible for those decisions and for complying with all laws that apply to them, both in your own country and in the country of each person you contact.

4.2 This includes, in particular:

• Lawful basis. Having a valid legal basis for holding and using every contact you upload, and for every call you make, and giving the people concerned any information the law requires.
• Telemarketing and consent rules. Obtaining any consent required before a marketing call, and observing rules on permitted calling hours, caller identification and required disclosures.
• Do-not-call registers. Checking your contacts against any applicable national or regional register and your own suppression list before calling.
• Opt-outs. Promptly honouring every request not to be contacted again, and keeping your lists up to date accordingly.
• Recording. Complying with the law on recording calls if you record them with your own equipment. The Service does not record calls.
• Data protection. Complying with data-protection law as the controller of the personal data in your contacts, notes and call log, including responding to requests from the people concerned.
• Accuracy. The accuracy, quality and lawful origin of the data you upload.

4.3 Examples of laws that may apply to you include the EU General Data Protection Regulation (GDPR) and ePrivacy rules and their national implementations, such as section 7 of the German Act against Unfair Competition (UWG); the UK GDPR and the Privacy and Electronic Communications Regulations (PECR); the US Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule and federal and state Do-Not-Call registries; Canada's Anti-Spam Legislation (CASL) and National Do Not Call List (DNCL); and Australia's Do Not Call Register Act. These are examples, not a complete list. It is your job to find out which rules apply to you.

4.4 The Service is offered worldwide. We do not represent that it is appropriate or lawful to use in any particular country or for any particular calling campaign.

5. Acceptable use

5.1 You must not use the Service:

• in breach of any applicable law or of the rights of others;
• to harass, threaten, stalk or abuse anyone, or to call people who have asked not to be contacted;
• for deceptive, fraudulent or misleading calls, including misrepresenting who you are or why you are calling;
• together with automatic dialling systems, prerecorded or artificial voice calls, robocalling, or any other automated or bulk calling or messaging;
• to upload data that was obtained unlawfully, for example by unauthorised scraping, from purchased lists without a valid legal basis, or in breach of a confidentiality obligation;
• to upload special categories of personal data (such as data about health, ethnic origin, political opinions, religious beliefs, trade-union membership, sex life or sexual orientation, genetic or biometric data), data about criminal convictions, data about children, or payment card and government identification numbers.

5.2 You must also not:

• access the Service by automated means other than the interfaces we provide, or place an unreasonable load on it;
• probe, bypass or disable security measures, or try to access other users' data;
• upload malware or interfere with the operation of the Service;
• copy, resell, sublicense or reverse engineer the Service, except where the law gives you a right to do so that cannot be excluded.

6. Your data

6.1 The contacts, lists, notes, outcomes and call log you create in the Service ("Your Data") remain yours. We claim no ownership of them.

6.2 You grant us the right to host, store, copy, transmit and display Your Data only as far as necessary to provide the Service to you, keep it secure and comply with the law. We do not sell Your Data and do not use it for advertising.

6.3 You confirm that you have all rights and permissions needed to upload Your Data and to have us process it for you as described in these Terms.

7. Data processing terms

7.1 Roles. For personal data contained in Your Data (the people in your contact lists), you are the controller and we act as your processor. This section 7 applies whenever the GDPR, the UK GDPR or a similar law requires a contract between controller and processor, and forms that contract. For your own account data we are a controller; see the Privacy Policy.

7.2 Scope. Subject matter and purpose: providing the Service to you. Nature of processing: storage, organisation, display, synchronisation, export and deletion. Duration: the life of your account, plus the deletion period in 7.9. Types of data: company, website, first and last name, phone and mobile number, email address, position, notes, call outcomes, callback times and call log entries. Data subjects: your business contacts and prospects.

7.3 Instructions. We process this data only on your documented instructions. These Terms and your use of the Service's features are your instructions. We will tell you if we believe an instruction infringes data-protection law, or if a law requires us to process the data in another way, unless that law prohibits us from telling you.

7.4 Confidentiality. Everyone we authorise to access the data is bound by a duty of confidentiality.

7.5 Security. We maintain appropriate technical and organisational measures to protect the data, including encrypted transport (HTTPS), storing passwords and session tokens only in hashed form, and strict separation of each account's data.

7.6 Sub-processors. You give us general authorisation to use sub-processors. Our current sub-processors are Railway Corporation, USA, with servers in the European Union (region EU West, Netherlands) (hosting) and Brevo (Sendinblue SAS, France) (delivery of service emails). We bind sub-processors to data-protection obligations equivalent to these and remain responsible for their performance. We will announce a new or replacement sub-processor at least 14 days in advance by email or in the Service. You may object on reasonable data-protection grounds within that period; if we cannot resolve your objection, you may close your account.

7.7 Assistance. Taking into account the nature of the processing, we will help you meet your obligations to respond to requests from data subjects, and with security, breach notification, impact assessments and consultation with authorities. The Service's edit, export and delete functions are the primary means of doing so. If a person in your contact list contacts us directly, we will forward the request to you where we can identify you, and will not answer it ourselves unless the law requires.

7.8 Breach notification. We will notify you without undue delay after becoming aware of a personal data breach affecting Your Data, and give you the information we have that you reasonably need to meet your own notification duties.

7.9 Deletion. When you delete data or your account, or when the Service ends, we delete Your Data from our live systems, and from backups within 30 days, unless the law requires us to keep it. You can export Your Data beforehand (section 8).

7.10 Information and audits. On request we will give you the information reasonably needed to show that we comply with this section 7. Where the law gives you a right to audit, we may satisfy it by providing written information or third-party reports; an on-site audit requires reasonable advance notice, must take place during business hours, must not compromise other users' data, and may take place no more than once a year unless there has been a breach or an authority requires it.

7.11 International transfers. If we or a sub-processor process the data outside the European Economic Area, the United Kingdom or Switzerland in a country without an adequacy decision, we will put in place an appropriate transfer mechanism, such as the European Commission's Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914; Module Two or Module Three, as applicable), supplemented by the UK International Data Transfer Addendum where the UK GDPR applies. Our hosting provider, Railway Corporation, stores the data in the European Union and is bound by these clauses for any access from outside it.

7.12 These data processing terms are also available as a separate document, with the technical and organisational measures and the list of sub-processors as annexes: the Data Processing Agreement (DPA) in English and the Auftragsverarbeitungsvertrag (AVV) in German. It forms part of the contract and takes precedence over this section 7 where the two differ. If you need a countersigned copy, contact us at hello@sales-revolver.com.

8. Export and deletion of your data

8.1 While your account is active you can export your call results as a CSV file and all of your account data as a JSON file from within the Service.

8.2 You can delete your account at any time from within the Service. Deleting your account deletes all of your data and cannot be undone. Export anything you want to keep first.

8.3 The Service is not a backup or archive. You are responsible for keeping your own copies of data you cannot afford to lose.

9. Plans, fees and payment

9.1 Plans. The Service is offered in three plans:

• Free: free of charge. Up to 50 contacts in your private workspace; every contact you ever add counts, including ones you delete later. Example contacts we provide do not count. You cannot run a team of your own, but you can be a member of someone else's team.
• Solo: EUR 4.99 per month or EUR 49.99 per year. Unlimited contacts in your private workspace, for one person.
• Team: EUR 2.99 per member per month, for a shared workspace. A team is charged for the number of its members, and for at least 6 members (EUR 17.94 per month).

9.2 Prices. All prices include statutory VAT. The price and billing period are shown to you again before you order.

9.3 Payment and renewal. Paid plans are subscriptions. They are charged in advance for each billing period (a month or a year) through our payment provider Stripe, using the payment method you give there. A subscription renews automatically for the same period until it is cancelled. If members join a team during a billing period, the additional members are charged pro rata for the rest of the period; if the number of members falls, the difference is credited pro rata on the next invoice, down to the minimum of 5.

9.4 Cancelling. You can cancel a subscription at any time under Account → Manage subscription. The cancellation takes effect at the end of the billing period you have paid for; until then the plan stays active. Payments for a period that has started are not refunded, unless mandatory law gives you a right to a refund.

9.5 Right of withdrawal for consumers. If you are a consumer living in the European Union, you may withdraw from a paid subscription within 14 days of ordering it, without giving a reason, by sending us a clear statement (for example an email to hello@sales-revolver.com). We will then refund the payments received from you for that subscription. If you asked us to start the Service during the withdrawal period, you owe a proportionate amount for the Service provided until you withdrew.

9.6 Failed payments. If a payment fails, the payment provider will try again over the following days and the plan stays active in the meantime. If the payment still cannot be collected, the subscription ends.

9.7 When a paid plan ends. We do not delete your data because a plan ends. After a Solo subscription ends, your private workspace is on the Free plan again: you can keep working with the contacts you have, but cannot add new ones beyond the Free limit. After a Team subscription ends, the team is switched off: its members can still view and export its data, but can no longer make calls or change anything in it until the team is activated again.

9.8 Price changes. We will tell you by email at least 30 days before a price change. It applies from the next billing period after that notice; you can cancel before then.

9.9 You bear your own costs for internet access and for the calls you make with your phone.

10. Our intellectual property

10.1 The Service, including its software, design, text and trade marks, belongs to us or our licensors. For as long as these Terms are in force, we give you a personal, non-exclusive, non-transferable right to use the Service for your own business purposes in accordance with these Terms.

10.2 If you send us feedback or suggestions, we may use them without restriction and without owing you anything.

11. Availability and changes to the Service

11.1 We aim to keep the Service available but do not promise uninterrupted or error-free operation. The Service may be unavailable during maintenance, updates or for reasons outside our reasonable control.

11.2 We may add, change or remove features, provided the change is reasonable for you. If we plan a change that materially reduces the Service, or plan to discontinue it, we will give you at least 30 days' notice by email or in the Service so that you can export your data, unless a shorter period is necessary for legal or security reasons.

12. No warranty

12.1 To the extent permitted by law, the Service is provided "as is" and "as available". We give no warranty, express or implied, that the Service will meet your requirements, be uninterrupted, secure or error-free, or that it is fit for a particular purpose.

12.2 We give no warranty that using the Service will make your calls or your handling of contact data lawful, or that it will produce any commercial result.

12.3 Nothing in this section removes rights that you have under mandatory law, including statutory rights that consumers have in their country of residence.

13. Limitation of liability

13.1 Nothing in these Terms excludes or limits our liability for:

• damage caused intentionally or by gross negligence;
• injury to life, body or health;
• fraud or fraudulent misrepresentation, or a defect we have fraudulently concealed;
• a guarantee we have expressly given;
• liability under product liability law or any other liability that cannot be excluded or limited under the applicable mandatory law.

13.2 Free use. Where you use the Service free of charge, we are liable only for damage caused intentionally or by gross negligence. Section 13.1 remains unaffected.

13.3 Paid use. Where you pay for the Service, we are liable in cases of slight negligence only for breach of an essential contractual obligation — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on which you may regularly rely. In that case our liability is limited to the damage that was foreseeable and typical for this kind of contract at the time it was concluded, and in any 12-month period to no more than the fees you paid us in that period. Section 13.1 remains unaffected.

13.4 Subject to 13.1 to 13.3:

• we are not liable for loss of profit, revenue, business, goodwill or anticipated savings, or for indirect or consequential loss;
• we are not liable for loss of data to the extent that it would have been avoided by your keeping reasonable backups (for example by using the export function);
• we are not liable for your calls, your contact with any person, the content or origin of Your Data, or any fine, penalty or claim resulting from your failure to comply with the laws described in section 4.

13.5 These limitations also apply for the benefit of our officers, employees and agents.

14. Indemnity

14.1 You will indemnify us and our officers, employees and agents against claims, fines, damages and reasonable costs (including reasonable legal fees) brought or imposed by third parties — including the people you contact, regulators and telecommunications providers — that arise from:

• the contacts and other data you upload;
• the calls you make or other contact you have with any person;
• your breach of these Terms or of any law.

14.2 This indemnity does not apply to the extent that the claim was caused by our own breach of these Terms or of the law, or — where mandatory law so requires — to the extent that you are not responsible for the breach giving rise to the claim.

14.3 We will tell you promptly about any such claim, allow you to take a reasonable part in defending it, and will not settle it at your expense without consulting you.

15. Suspension and termination

15.1 You may stop using the Service and delete your account at any time.

15.2 We may suspend your access, in whole or in part, if we have reasonable grounds to believe that you are in breach of sections 4 or 5, that your account has been compromised, or that suspension is needed to protect the Service, other users or third parties, or to comply with the law. Where reasonably possible we will tell you beforehand, give our reasons and give you the chance to put things right.

15.3 We may terminate these Terms and close your account on at least 30 days' notice by email. We may terminate with immediate effect for a serious or repeated breach of these Terms, or where the law requires it.

15.4 Unless the law or the protection of others prevents it, we will give you a reasonable opportunity to export your data before your account is closed. After closure your data is deleted as described in 7.9.

15.5 Sections 4, 6.3, 7.9, 12, 13, 14, 17 and 18 continue to apply after termination.

16. Changes to these Terms

16.1 We may change these Terms for good reason, for example to reflect changes in the law, new features or security requirements.

16.2 We will notify you of material changes by email or in the Service at least 30 days before they take effect. If you do not agree, you may delete your account before the effective date. Where the law allows, continuing to use the Service after the effective date counts as acceptance; we will point this out in the notification. Where the law requires your express consent to a change, we will ask for it.

16.3 The current version is always available on this page, with its effective date at the top.

17. Governing law and venue

17.1 These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

17.2 If you are a business, the courts responsible for our registered office in Monheim am Rhein, Germany, have exclusive jurisdiction over disputes arising from these Terms or the Service.

17.3 If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country. Nothing in this section takes those rights away.

18. General

18.1 Severability. If a provision of these Terms is or becomes invalid or unenforceable, the remaining provisions stay in force. The invalid provision is replaced by the applicable statutory rule.

18.2 Entire agreement. These Terms are the whole agreement between you and us about the Service and replace any earlier understanding on that subject.

18.3 No waiver. If we do not enforce a right at once, that does not mean we give it up.

18.4 Assignment. You may not transfer your rights under these Terms without our consent. We may transfer the contract to a successor that takes over the Service; we will tell you in advance, and you may close your account if you do not agree.

18.5 Events outside our control. We are not responsible for failure or delay caused by events beyond our reasonable control, such as network or power failures, or failures of third-party providers.

18.6 Language. If we provide a translation of these Terms, the English version prevails where the law allows.